11AM - 8PM Tues-Sat                   11AM - 6PM Sun  

Holistic Hands Spa Policies

Cancellation Policy

Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Cancellation of massage service must be done within 24 hours or will be subject to a fee of half of the servicerequested. This applies to both members and non-members. Please be advised that non-members will require a credit card to secure an appointment. 


Booking Policy
In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancellation policies and only make necessary charges  to your account on the date of your scheduled service.


Arrival
Please arrive 5-10 minutes before your scheduled time so we can help you get settled in comfortably before your appointment. If you arrive 15 minutes late or more we may not be able to perform your treatment; an alternative treatment may be offered if our schedule allows.. Let the relaxation begin!


Late Policy
In order to respect all our clients' busy schedules we ask that you show for your appointment 5-10 minutes prior to time scheduled.  If you are late, time will be deducted from your session.


Precautions
Please consult with your physician to determine which services are right for you; if you’re pregnant, have allergies, medical conditions, or are taking medications.


Minor Release Policy

By signing a release form, you agree that you are the parent or legal gaurdian of the minor receiving treatment(s) at our facility. You understand that you are required to remain at the facility for the entirety of the minor's treatment(s). 



610-928-1300

610-928-1300